Can You Trust a Chinese Building Materials Factory You Found Online?

When you’re looking to purchase building materials from China, you might wonder: the internet is so convenient nowadays, why not just find a factory online and deal with them directly? So I can skip the middleman and possibly get lower prices. That sounds good. And it does offer more choices and flexibility to international buyers. But is it enough to get the ideal product just by finding a factory? There are more details to manage along the way.

Ordering directly from Chinese factories found online is not completely risky, but challenges do exist. The most common issues fall into three areas:

1. What you see online isn’t always real. Some suppliers may use fake or borrowed photos of factories and equipment, or even fake certifications that don’t match their real situation. A modern factory show online may turn out to be a small workshop.

2. Quality standards vary across countries. What’s acceptable in one market might not meet another’s rules. If details are not communicated beforehand, the whole shipment may fail customs clearance, even if the sample was approved.

3. After-sales support can be another problem in cross-border transactions. If something goes wrong, quality issues or delays, fixing it from abroad is generally costly and slow. Without local help, many buyers will probably end up with no real solution.

If you handle everything on your own, it would surely take a lot of time and effort. With a procurement agent like us, it would become much easier. We manage the entire process for you, from vetting factories to after-sales support. We check their credentials and production capacity, and step in locally if issues arise. You don’t have to struggle with language or distance. We help resolve problems, arrange returns, or support claims.

Moreover, it’s most probably that you need different materials from different suppliers. They produce at different speeds and ship at different times. If there’s no one to help with coordination, your goods will arrive in small, separate shipments. This would make shipping more expensive and complicated, and cause delays at customs or in storage.

As a procurement agent, we help bring all the goods together. We make sure each factory delivers to a warehouse in China on time, and we check quality, pack everything together into one container, and prepare all the documents. All your products will come to you as one order. This saves time, lowers shipping costs, and makes it easier for you to manage your project.

Feel free to contact us. Our professional consultants will provide you with detailed information on one-stop building material procurement services.